A referral is the greatest compliment we could ever receive, and we’ve been blessed to receive quite a few over the years. If you’re on the fence and need reviews from the directors themselves, here’s some of our latest answering service testimonials.
“We love FuneralCall. We have never had a family know that our “Administrative Staff” isn’t in house. The FuneralCall staff are always attentive, professional and helpful to all who call. The FuneralCall App allows our staff to know what calls have come and triage them appropriately. We couldn’t be more pleased.” – Ryan, Cashatt Family Funeral Home
“After trying several companies we decided to switch to FuneralCall. That was years ago. We are beyond pleased with their service. The professionalism and courtesy of the operators are unparallelled. The technology and advances that this company puts forth are so helpful for my business. Thank you for putting my mind at ease when we can’t answer our own phones!!” – Kari, Chapel of the Angels Mortuary
“I have used many different answering services over the last 25 years, and without a doubt FuneralCall is the most friendly, and efficient answering service I have used. The format is efficient and the folks answering the phones are knowledgeable and compassionate to my clients. I am very happy with our service from FuneralCall.” – Greg, Lakes Funeral Home
“For the first 13 years of being in business I was completely opposed to the idea of getting an answering service, but since starting FuneralCall this year, I wish I would have signed on with them sooner. We at Pruitt Funeral Home love serving our community and being readily available for our family and friends that we serve, but we all go home to our families. When we transfer those lines each day, we know that callers will be taken care of in a professional manner and we can go home and give that undivided attention and time to our families. Thank you FuneralCall for allowing us to service our clients and our families better.” – Chad, Pruitt Funeral Home
“As a new funeral home our image is extremely important amongst our competitors who are more established. Working with Funeral Call has elevated us to a higher status than our competitors by having live operators on the end of the line from the moment the call was answered instead of a canned voice recording as some other “funeral home answering services” do. Many times our clients assume that our answering service is actually an in-house secretary due to the caring, kindness compassion, and attention to detail that each operator has for each call. Additionally when we have had concerns the Funeral Call staff have always been attentive to make necessary changes, corrections or just simply listen to our point of view. I am asked many times by my colleagues in the funeral profession who call our funeral home when the answering service picks up “who is your answering service?” I am very happy to tell them it is Funeral Call I would certainly recommend Funeral Call to any funeral home who is looking to step up their game when their own staff is unavailable.” – Colt, Black’s Funeral Home P.A.
We are so appreciative of our wonderful clients. We love serving them and would be honored to represent your funeral home or business as well. Learn more about our services.