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Listen to what our clients are saying.
"We appreciate you! Our customers judge what kind of funeral service professionals are coming out within the first few minutes of the call and you guys haven't let us down! "
Tony Braizer, Litesey Funeral Home, Cedartown, Georgia *Customer since 2000.
"A few years ago, we were with Funeral Call, and let another company persuade us that they were better. We left Funeral Call, and that was a very big mistake. For 2 years, because we had to sign a contract, we were sorry that we left. It is a pleasure that we can finally get back. I will never be guilty of that mistake again. The grass is not greener on the other side of the fence."
Bobby Miller, Nashville Funeral Home, Nashville, Arkansas
"We have been fortunate to have Funeral Call as our answering service for the past four years. The operators are consistently professional and caring when taking a death call. They are also very skilled at handling calls from people that are angry or simply don't care to talk to an answering service. This service gives our directors peace of mind and allows us to actually enjoy some "off" time because we are confident they can handle any calls coming into our business. Without hesitation, we would recommend Funeral Call."
Carla Anderson Smith & Lynne Taylor Avery, Anderson Funeral Home, Beaufort, South Carolina
"As our mission statement says, "Gentle Care is Our Cornerstone", you folks at Funeral Call maintain this type of care. All families that have interaction with your staff state that the operators were very compassionate, kind, considerate, and the willingness to help. As for me, I love the peace of mind knowing that when Funeral Call answers the phone, I have nothing worry about. If it is important, your folks will get it to me ASAP. This leaves me more time I can spend with my family."
Mike Pandolph, Willig Funeral Home & Cremation Services, McKeesport, PA
"When death occurs, survivors react in many different ways -anger, fear, horror, total calm, denial, disbelief, etc. Any one receiving a death notification must be prepared to deal with any or all of these. When Funeral Call answers my phone, I know that regardless of the caller's condition and state of mind, the operator will handle the call appropriately, reassure the caller that the situation is under control, and notify our office promptly with the correct information. To me it is peace of mind at the highest level."
Jim Cooper, Emory University Body Donor Program, Atlanta, Georgia
"Thank God for Funeral Call. Since going with Funeral Call, we at Smith-Steele-Meadows and Talbotton Funeral Home, can now have the freedom of getting away from the phone and knowing that it will be answered by people who will handle the matter and if needed, make contact with us. It is great to know that you are in good hands with Funeral Call. Thank you for the freedom."
Bobby Smith, Smith-Steele-Meadows Funeral Home, Manchester, Georgia
"We have been with Funeral Call for approximately 15 years. They are very professional and handle all calls in a prompt and efficient manner. When we are away from the office or telephone, we have no worries when Funeral Call is answering our calls. Operators handle all calls in a caring and compassionate manner and work closely with our funeral directors to customize the information we need."
Zebe Durden, Peebles-Curry-Durden Mortuary, Swainsboro, Georgia
"It is truly a joy to talk to all the "answering engineers". They always have the information needed to make both residence calls and hospital/nursing home calls. I appreciate their willingness to always help make a call for me (if needed). Through the years I have used many answering services and I must say FUNERAL CALL IS AMONG THE BEST."
Paul Mousseau, Little Davenport Funeral Home, Gainesville, Georgia
"As you are well aware, we recently experienced the horror of Hurricane Wilma here in the Miami Dade County area. We lost the use of our telephones and were at the mercy of cell phone usage until Friday, when we got partial service. We are finally to total capacity today. Because of your professionally correct, caring and sensitive staff, we never had to waste time wondering how our clients were being serviced. Your staff was simply awesome. How do I know? I had the opportunity and privilege of listening to the calls made to our firm and the way your staff serviced them. At all times they went that "extra mile" to understand the caller and the purpose of the call, if not everything that was being said. Then they promptly got through, via cell phone, the information to me or my staff. Again, thank you and give our thanks to your staff."
Tony Ferguson, Hall-Ferguson-Hewitt Mortuary
"You guys do a fabulous job! Thank you! "
Waters & Hibbert Funeral Home
"We've been with Funeral Call several years and are very pleased. They have met and exceeded all of our expectations. The entire staff is professional, courteous and knowledgeable about the funeral industry. A far cry from a general purpose answering service."
Bellmead Funeral Home Directors and Staff, Bellmead, Texas
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