7 Requirements for Leading Your Team Through Change | Part 3

Requirement number three is: Effective Change Requires Assembling a TEAM.   Who is your team? Are they “together”? No leader can lead effective change alone. It requires a team. The crucible moment of change for a leader is the moment we share our vision with the...

FuneralCall Receptionists | Compassion in its Truest Form

Compassion is the emotion we feel in response to someone’s suffering and the motivation to help. If we are not motivated, we are not being compassionate; we are simply being sympathetic. This got me thinking about our girls answering the phones: are they sympathetic...