Cost Reducing Strategies for Your Answering Service

These days, funeral directors and other professionals in the industry are cutting every corner in order to save their hard earned money. A large percentage of our clients are family owned and operated funeral homes. This fact contributes to our main mission: provide a...

FAQs for Your Funeral Home

Frequently asked questions, commonly referred to as “FAQs,” can be the saving grace for anyone in your funeral home who answers the phone. Do first-time callers tend to ask similar questions? If so, preparing a list of FAQs can be a great tool, so that when your...

FuneralCall Feature Spotlight |Text Messaging

Text Messaging is one of our most popular features offered. We love this tool because of the many benefits it gives our clients, along with making their lives ten times easier. Our texting option allows you to receive your messages via text message, which means we...

7 Requirements for Leading Your Team Through Change Part 7

Requirement number seven is: Effective Change Requires Embracing a New Way of Life. In the end, change introduces a new culture that affects all who are in it, including the leaders; but the change is not guaranteed to remain until it is fully embraced as, “the way...

7 Requirements for Leading Your Team Through Change Part 6

Requirement number six is: Effective Change Requires Celebrating the Wins. What is the win? Why must we celebrate them? We do so, in part because, each person embraces change at a different pace. Pioneers embrace change the fastest, and usually find themselves as...