If the Phone is Ringing, Customer Service is Top Priority

The second your funeral home phone is answered, an impression is formed. And as the saying goes, you only get one first impression. So this means your customer service must be topping the charts in order to keep your families happy. Here’s a few tips on how to do so:...

Take Your Life Back with Call Forwarding Technology

Being a funeral director is no joke. We have one thing in common for sure – we both work 24/7. Funeral directors must be available to their families and clients at anytime of the day, and this means having your cell phone attached at the hip…literally....