Customer Service is Dead…Or is it?

Customer Service is Dead…Or is it?

The modern day answering service has adapted to many advancements throughout the years: from beepers to cell phones, technology upgrades, mobile apps, new software. But let’s not forget your answering service’s sole purpose: to represent your funeral home. The...

Free Month of Answering Service for NFDA 2017 Attendees!

It’s so close we can almost smell the brats out of Fenway Park! The National Funeral Directors Association Expo and Convention is almost here and we couldn’t be more excited. Our FuneralCall team encourages you to stop by our Booth #3711, because boy do they have some...

Is Your Answering Service Scaring Away Valuable Customers?

We’ve said it time and time again – Your Answering Service is the first impression for your funeral home or business. Is their lack of customer service spooking potential customers from following through or returning? Do your research! Here are 3 telltale signs...