3 Not-So-Typical Reasons You Need a Funeral Answering Service

If you’ve looked into hiring a funeral answering service for your funeral home, I’m sure you’ve heard the typical reasons you should try one: 24/7 availability, customer service, first impressions. Here are 3 reasons that may not have crossed your mind when...

Is It Time to Hire a Funeral Home Answering Service?

A grieving family calling in, a nurse relaying a pick up, a pricing call – these are all in a day’s work for a funeral director. Along with meetings, scheduling arrangements, and directing services, you are bound to miss a call. Missing a call in the funeral...

Creating the Perfect Answering Service Script and Why It Matters

Providing the perfect answering service script is key to setting the receptionists on the right path to a smooth call experience. It doesn’t take much to put one together and if you have a customizable answering service, such as FuneralCall, the process is a piece of...