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Outsourcing your funeral home calls brings an abundance of benefits for you and your staff. From the professional virtual receptionists, to 24/7 availability for your families – the pros far outweigh any hesitations you may have. However, when searching for your next...

Time for a change in your answering service? There are a few factors to consider when you are looking at answering services. Things such as live answer, billing, and customization are major factors when deciding which service is right for you. Live Answer vs Automated...

Here at FuneralCall, we understand that this is a new and stressful time for you, your families, and your staff. While an outbreak like this cannot be predicted, we want to assure you that we are always as prepared as possible. This is our plan to keep serving you and...

When picking an answering service for your funeral home, you can go one of two ways: generic or funeral specific. Here at FuneralCall, we believe that the funeral sector is far too specialized for a generic answering service to handle properly. Here are a few reasons...

The third week in January is “National Clear Your Inbox Week”, and it is the perfect time to go through all of your inbound messages to be sure that you have responded and taken care of business. However, this can be a daunting task. Did you know your answering...

Update your Google My Business listing: Google My Business is one of the most popular ways your customers find you, however, you are responsible for updating any necessary information. 60% of customers prefer to call businesses on the phone versus email or chat and...