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Customer Service is Dead…Or is it?
The modern day answering service has adapted to many advancements throughout the years: from beepers to cell phones, technology upgrades, mobile apps, new software. But let’s not forget your answering service’s sole purpose: to represent your funeral home. The...
read moreFree Month of Answering Service for NFDA 2017 Attendees!
It’s so close we can almost smell the brats out of Fenway Park! The National Funeral Directors Association Expo and Convention is almost here and we couldn’t be more excited. Our FuneralCall team encourages you to stop by our Booth #3711, because boy do they have some...
read moreIs Your Answering Service Scaring Away Valuable Customers?
We’ve said it time and time again - Your Answering Service is the first impression for your funeral home or business. Is their lack of customer service spooking potential customers from following through or returning? Do your research! Here are 3 telltale signs to...
read moreChange of Season, Change of Service | Is it time to make the switch?
It’s officially FALL; the leaves are changing, the temperature is dropping...Okay, maybe not so much here in the South but we’re ready for it! With all the NEW that Fall brings, maybe it’s time to take a look at your current funeral home answering service. We don’t...
read morePrice vs Customer Service | Why Quality Service Always Takes the Cake
They’re all out there; thousands of generic answering services with very tempting prices. However, it almost always ends in disappointment, especially in the funeral industry. Avoid the hurt! Check out these key reasons to choose your Answering Service based upon...
read moreSimple Ways Our FuneralCall Receptionists Are Seriously Invested in Our Funeral Directors
It’s no secret that our FuneralCall Answering Service is just simply the best when it comes to customer service and it all centers around the voices behind the calls. Our Receptionists really do enjoy assisting our clients; these simple acts of care prove it. ...
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