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While the age-old adage, “A customer will remember the service much longer than the price” might still ring true, Millennials have proven to be the generation most willing to pay higher costs for great customer service. No one knows better than you the type of...

As you know, customer service is our top priority here at FuneralCall. Our directors put so much care and time into their communities that we love being able to take care of them for a change. That is why we have decided to grow our Client Relations Department—to...

In case you haven’t heard, your FuneralCall Answering Service account is 100% customized to fit your specific business. With that being said, we also internally customize FAQ Buttons on your script, so that our receptionists are never caught off guard. Here’s a few...

When hiring a telephone answering service, it’s important to set predefined expectations so that you are confident you’re receiving the customer service you deserve. Here are a few areas some people tend to overlook when searching for the best answering service for...

At FuneralCall, we are often asked many questions regarding the ins and outs of how our answering services work. We thought we would make it easy and gather up some of the most frequently, frequently asked questions and provide some answers. Give us a buzz if you...