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Just like trends in life change, so do trends in the funeral industry. Grieving is difficult, but a funeral that is representative of your loved one’s life can make the process easier. However, traditional funeral services might not capture the life you are trying to...

With FuneralCall, your account is completely customizable, down to the way your calls ring into us. You can pick one of two settings for the way we receive your calls: Direct Forwarding and Call Rollover. Both options guarantee your calls are answered. Once your call...

While the age-old adage, “A customer will remember the service much longer than the price” might still ring true, Millennials have proven to be the generation most willing to pay higher costs for great customer service. No one knows better than you the type of...

As you know, customer service is our top priority here at FuneralCall. Our directors put so much care and time into their communities that we love being able to take care of them for a change. That is why we have decided to grow our Client Relations Department—to...

In case you haven’t heard, your FuneralCall Answering Service account is 100% customized to fit your specific business. With that being said, we also internally customize FAQ Buttons on your script, so that our receptionists are never caught off guard. Here’s a few...