Live Answering Service Features That Serve You and Your Clients, 24/7
FunerCall Benefits & Features
When you’re considering a phone answering service, you want a provider who goes beyond offering “just” the basics. That’s why at FuneralCall, we offer our clients the best customer service available—and more. Our live answering service features are included in each of our customized service plans, giving you complete control of your account. When you sign up for our phone answering service, you receive free live answering service features, exclusive for funeral professionals, at no additional charge.
Account Review & Reports
FuneralCall clients receive quarterly account reviews by our client services department to ensure maximum savings.
Texting & Emailing
Our Texting and Emailing Feature will send your messages instantly to your email or as a text to your mobile phone.
Records & Timestamps
FuneralCall securely records all inbound calls so you can listen to them anytime. This is one of our most popular live answering service features.
You will receive a notification via text message the minute we receive a death call for your account.
Mobile App | FuneralCall On The Go
Access your messages and service information anywhere, anytime.
Stop annoying calls from solicitors by adding numbers to the call block list.
Log in anytime and to listen to your recorded calls, review messages, change on-call information and enter service arrangements.
Caller ID Shield – Coming Soon!
Caller ID Shield works by masking your personal number with your funeral home’s number, so it looks as though you are calling from the….
Our system allows you to pre-program frequent callers into our system so that our receptionists answer them by name to increase efficiency and customer satisfaction.
GET IN TOUCH
We invite you to learn more about the benefits and features of our services: 24/7 coverage, customizable plans, and more: Call us to get a customized quote today at 1.888.239.0351.